The Billing Office’s weekly statement processing results in faster communication with your patients, faster receipt of bad addresses and ultimately fewer days in Accounts Receivable. Patient statements are itemized with all charge and payment activity to reduce patient confusion, reduce phone calls and expedite payment.

We attempt to call all accounts with balances of more than $75.00 before they are written off as a bad debt or turned over for collection. We attempt to politely work out payment terms or otherwise help the patient in meeting the payment obligation. If we are unable to contact the patient, we will forward a "no-answer" letter. Our personnel will follow up on all mail returned with a bad address.

Your patients receive personal attention when they call with questions. The Billing Office has nationwide, toll-free phone lines that are monitored hourly for any overflow activity or excessive hold times.